Do you have to travel abroad and need a Andorra Telecom SIM Card or an eSIM for your phone? One of the biggest suppliers to cater for domestic tourists and travelers is Andorra Telecom. This complete guide will answer all your needs to know about using Andorra Telecom SIM Card and eSIM as a tourist in Andorra.

ANDORRA telecom sim card

1. Quick Facts about Andorra Telecom

Andorra Telecom is the only telecommunications operator in the Principality of Andorra that offers fixed telephony, mobile telephony, subscription television, and internet services.

Here are some quick facts about Andorra Telecom:

  • Established in 1975
  • Fixed telephone network, mobile, pay TV, and internet in Andorra.
  • Government-owned public company
  • Andorra la Vella, Andorra, headquarters.
  • Number of employees: Approximately 250
  • Services Offered: The company also offers fixed-line telephony, Movistar Plus+ exclusive subscription television, mobile telephony, up to 1 Gbps broadband internet, Prepaid mobile plans, roaming services and eSIM activation.
Andorra-Telecom logo

2. Why Andorra Telecom When You’re Exploring Andorra – Coverage and Speed

To stay connected while exploring Andorra, it’s important to understand Andorra Telecom’s coverage and speeds.

2.1. Andorra Telecom Coverage in Andorra

Andorra Telecom Coverage
Andorra Telecom Coverage

There is only one such firm in Andorra called Andorra Telecom. These services include mobile, internet, and TV.

The coverage of their mobile network is 99%, and that of the internet is 95%. The company has also a large portion of the business market with well over 2,000 business customers.

Telecomm services in Andorra are mainly offered by Andorra Telecom. Their customer care is unmatched, and they endeavor to make their goods and services better always.

2.2. Andorra Telecom Speed

This is why Andorra Telecom offers different internet plans that range from 300Mbps to 1Gbps. Your real-time speed will be determined by your current location, type of device, and the time of the day.

Ookla’s Speedtest.net rates the download speed in Andorra at 184.37Mbs while the upload speed is 108.22Mbs. Andorra falls within the top 20% of countries worldwide when it comes to how fast internet is delivered in this country. This means that there may be no buffering during the streaming of a high-definition video.

3. Andorra Telecom Connectivity Options for Travelers to Andorra

Travelers to Andorra can opt to use prepaid sim cards or eSims which are both offered by Andorra telecom.

Here is a table summarizing the pros and cons of each of Andorra Telecom’s connectivity options for travelers:

Option Pros Cons
Prepaid SIM cards Local phone number, data plan Need to purchase and activate a physical SIM card
eSIMs Convenient, no need to purchase a physical SIM card Limited availability
Roaming packages Easy to activate, no need to purchase a new SIM card Can be expensive

4. Best Andorra Telecom SIM Cards for Tourists & Cost

Andorra Telecom offers two prepaid SIM card options aimed at tourists and visitors:

Andorra Telecom Prepaid Options Price (USD) Data Local Calls Messages Validity Total Cost (USD)
S rate ~$9 1GB 20 mins ~$0.16/SMS 1 month ~$9
M rate ~$19 3GB 20 mins ~$0.16/SMS 1 month ~$19

Both SIMs provide unlimited calls and text within Andorra. Calls to other countries cost ~$0.49/min. SMS is ~$0.16 international. Data speeds get throttled to 64 Kbps once the included package is used up.

5. Does Andorra Telecom Support eSIM in Andorra?

Yes, Andorra Telecom does offer support for eSIM-compatible devices. An Andorra Telecom eSIM will save from a plastic SIM card insertion. Your mobile phone activates the eSIM using a QR code remotely.

eSIM Andorra Telecom operates on most unlocked iPhone Xs or newer versions. To ensure it works correctly on Android, use new Samsung, Google Pixel, and Motorola phones supporting eSIM.

Like physical SIM cards, Andorra Telecom eSIM offers prepaid plans, data packages, and rates for its consumers.

6. Where Can You Buy an Andorra Telecom SIM card and eSIM?

An Andorra Telecom SIM card or eSIM is crucial for travelers to maintain communication while on a tour in Andorra.

6.1. Where to Buy Andorra Telecom SIM for Andorra?

You can purchase an Andorra Telecom SIM card for Andorra in a variety of locations, including:

  • Andorra Telecom Stores: As such, there are many shops in Andorra from which you can buy a new SIM card from Andorra Telecom. Their website provides a list of stores that you can visit.
  • Online: You can also purchase an Andorra Telecom SIM card online directly from their website

When purchasing, you’ll need to show your passport and pay a 10 EUR one-time fee for the regular SIM card.

andorra telecom store
Andorra Telecom store

6.2. Where to Buy Andorra Telecom eSIM in Andorra?

You can purchase an Andorra Telecom SIM card online from the Andorra Telecom website. The SIM card will be shipped to you, and you can activate it once you arrive in Andorra.

Andorra Telecom doesn’t currently offer eSIM outside Andorra. Your device needs to be in Andorra to download and activate the eSIM profile and you must present your ID, passport or Residence document (if not Andorran).

If you want to buy eSIM before your trip to Andorra, you can purchase one from esimandorra.com. esimandorra.com offers various eSIM data packages for travel in Andorra. Just follow the online purchase and activation instructions provided.

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7. How to Activate  Andorra Telecom SIM/eSIM in Andorra?

Activating an Andorra Telecom SIM card or eSIM is straightforward once you purchase one. Here are the steps to activate your Andorra Telecom SIM/eSIM in Andorra:

7.1. How to Use Andorra Telecom SIM Card in Andorra?

Activating a new Andorra Telecom SIM card is straightforward:

  1. Buy a SIM card from Andorra Telecom and bring your passport.
  2. Insert the SIM into your unlocked phone and power on. It may take a few minutes to register on the network.
  3. Check the SIM is registered properly with Andorra Telecom as your provider.
  4. Add prepaid credit via the website/app as needed. Credit recharges are immediate.
  5. Use your phone normally in Andorra. Watch out for roaming charges outside the country.

Once the SIM is inserted, it will connect to the Andorra Telecom network automatically. Start using mobile data, calls and SMS right away.

7.2. How to Activate Andorra Telecom eSIM?

To activate an Andorra Telecom eSIM on your device:

  1. Purchase an eSIM plan and note the QR code.
  2. Ensure your iPhone/Android has the latest software and is eSIM capable.
  3. On iPhone, go to Settings > Mobile Data > Add Mobile Plan and scan the QR code.
  4. On Android, go to Settings > Connections > SIM cards > eSIM and scan the QR code.
  5. Enter verification details like name, address, and passport.
  6. eSIM plan will automatically download and activate once verified.
  7. Check for Andorra Telecom signal and ability to call/use data.

Top-up credit via app/website as required. Contact support if activation fails or issues arise.

8. Andorra Telecom Call & SMS Rates

Here are the call and text rates on Andorra Telecom SIM cards:

Call Type Rate
National Calls - Landline ~$0.27 per minute
National Calls - Mobile ~$0.35 per minute
International Calls - Europe/North America ~$0.85 per minute
International Calls - Other ~$1.9 per minute
SMS - National ~$0.15 per SMS
SMS - International ~$0.35 per SMS

All rates are the same on prepaid SIM cards and eSIM. Out-of-bundle rates apply once included units are exceeded.

Andorra Telecom offers good value for domestic usage within Andorra. Roaming in the EU comes with fair use limits. Calls and texts to EU numbers are also reasonably priced.

9. Useful USSD Codes for Andorra Telecom SIM/eSIM

Here are some useful USSD codes to manage your Andorra Telecom SIM card or eSIM:

  • 115 – Andorra Telecom customer service (free of charge)
  • Via App – Download the Andora Telecom app to check data balance.

Enter codes and press call to check or activate services. Useful when you don’t have mobile data access.

10. How to Top-up Andorra Telecom SIM/eSIM

You have several options to add more credit and data to your Andorra Telecom SIM card/eSIM:

  • Online: You can recharge your SIM card online on the Andorra Telecom’s page. You will have to create an account and key in your SIM card number. Payments are made using credit or debit cards.
  • In-person: Additionally, you may buy extra credit for your SIM card by visiting any Andorra Telecom outlet. Therefore, when going for this, you will be required to carry with you your SIM card and a legal means of identification.
  • At ATMs: At any Andbank or Crèdit Andorrà you can easily recharge your SIM card.
  • Scratch cards: You may also by the scratch cards at the Andorra Telecom centers as well as other retailers. To recharge with a PIN, you will have to remove the coating PIN and type it into the phone.
  • Automatic top-up: The organization allows you to program a top-up which means that once your credit balances get too low, it will automatically make an addition to it.

No matter which method you choose, your top-up should be credited to your SIM card within a few minutes.

11. FAQs about Andorra Telecom in Andorra

Does Andorra Telecom offer free SIM cards?

No, Andorra Telecom doesn’t currently provide free SIM cards.

Can I use Andorra Telecom SIM in other countries?

Yes, Andorra Telecom SIMs and eSIM provide roaming access in most European countries at domestic rates. This allows some usage while traveling between Andorra and neighboring regions.

How can I check data usage on my SIM?

You can check your data usage by: Dialing 115 and checking data left, Checking in the Andorra Telecom app

What networks does Andorra Telecom use?

Andorra Telecom operates its own mobile network throughout Andorra. It does not rely on any other networks.

What SIM card sizes does Andorra Telecom offer?

Standard SIM cards offered are nano-SIM and micro-SIM sizes to fit most modern smartphones. Andorra Telecom also supports eSIM for digital SIM activation.

Is international roaming included on Andorra Telecom plans?

No, international roaming is not included and will need to be enabled separately for use outside of Andorra. Check rates and plans before traveling abroad.

12. Final Words

For connectivity in Andorra, get a normal SIM or eSIM depending on your phone. Cell service covers the small country, allowing you to explore the stunning Pyrenees mountains. Prepaid SIMs and eSIMs provide affordable voice, text and data. Data can be easily managed online. Be sure your unlocked phone works in Andorra. With an Andorra Telecom SIM or eSIM ready, you can use maps, message and share your adventures online during your trip.